The call you just missed? Answered.
Your AI receptionist picks up every call and chat, books the appointment, takes the message and texts the caller back, day and night. You keep working. It keeps answering.
“Do you fix boilers? Mine’s just died.”
“We do. The next slot is tomorrow between 9 and 11. Will I book that for you?”
“Yes please.”
Your phone is deciding your revenue.
Every enquiry you don’t answer is answered by somebody else. It happens three ways.
You’re on a job, driving, or with a customer. The phone rings out, no voicemail is left, and the caller dials the next name on the list.
Evenings and weekends are when people finally sit down to sort things out. Your business is closed at the exact moment they’re buying.
A visitor asks a question on your website, waits two minutes, and leaves. An unanswered chat is a lead handed back.
One receptionist. Two channels.
Trained on your business: your services, prices, areas and rules. Start with chat, or cover the phone as well.
AI Live Chat
Best for: turning website visitors into booked enquiries.
- Answers visitor questions instantly, 24/7
- Trained on your services, prices and coverage area
- Captures name, number and job details every time
- Books appointments straight into your calendar
- Hands over to you the moment you want to step in
- Works on your website, Facebook and Instagram
AI Call Answering
Best for: never letting a call ring out again.
- Answers in a natural voice, with your greeting
- Full cover or overflow only: you set the rules
- Books jobs, takes messages, transfers real emergencies
- Texts back every missed call in under a minute
- Keeps your existing phone number
- Sends you a summary of every call
Both feed one inbox: every conversation logged, summarised and sent to you.
Speed wins the job, not the callback.
People ring two or three businesses and go with whoever answers. Being second to respond is the same as being invisible.
First responder wins
Enquiries convert at their peak in the first minutes. An instant answer beats a better business that calls back at five.
Half the demand is after hours
Evenings, weekends, lunch breaks: the times you can’t answer are the times customers are free to call.
Every answer compounds
A captured call becomes a job, a review and a repeat customer. Missed ones become someone else’s.
How we get you live.
We build your AI
Your services, prices, coverage area, FAQs and booking rules go in. You approve how it speaks before anyone hears it.
Phone and website linked
Chat goes on your site and socials. Calls forward always, or only when you miss. You keep your number.
Booked, logged, texted back
Calls and chats answered around the clock, appointments landing in your calendar, messages in your inbox.
Monthly tuning and report
A plain-English report: what it answered, what it booked, what to refine. We tune it every month.
Pick how much it handles.
Chat only, or chat plus your phone line. One business included; add extra lines any time.
Before you ask
Will callers know they’re talking to an AI?
That’s your call, and most businesses choose to be upfront about it. A typical greeting sounds like: “Hello and welcome to ABC Limited, this is Amy, our AI receptionist. How can I help you?” Callers care about one thing above all, which is being helped straight away instead of leaving a voicemail. That’s exactly what it does.
What happens when it can’t answer something?
You set the rules. It can take a detailed message, text you instantly, or transfer genuine emergencies to your mobile. Nothing gets guessed and nothing gets lost.
Do I keep my phone number?
Yes. Your number stays exactly as it is. Calls forward to the AI always, or only when you don’t pick up within a few rings; you choose.
Does it book into my calendar and CRM?
Calendar booking is included on every plan. CRM integration and lead sync come with Front Desk Pro, so every conversation lands as a contact with notes attached.
How fast is setup?
Days, not months. We train it on your business, you approve how it sounds, and it goes live. Most businesses are answering with AI within the first week.
Can I cancel any time?
Yes. Plans are monthly with no long contract. If it isn’t paying for itself in captured calls, you shouldn’t keep it.
